Рекомендации по совершенствования системы управления

Person AB Profit Forecaster

IT: Person AC Corporate Support Services Manager (I&TS)

Person AD Warehouse Systems Engineer

Person AE Finance Systems Analyst

Person AF Finance Systems Analyst

Person AG System Administrator

External Resources

SAP R/3 RSG

EMEA Implementation Support Team

SAP Consult C.I.S.

Stakeholders

F&A analysis

Sales Department

Marketing Department

Platinum RSG

Key Roles and Responsibilities:

Project Board:

Allocate and make funds and resources available;

Communicate to Project Manager all environmental and business changes that impact the project;

Confirm business and technical requirements;

Confirm assumptions;

Resolve key issues as identified;

Review and approve overall project plan and schedules;

Manage effort against priorities;

Review progress and communicate to business partners and appropriate MSD people;

Review and authorize project exception plans, if applicable;

Meets monthly (or as issues arise) to review project progress.

Project Manager:

Develop and manage overall critical path schedule for the effort;

Coordinate the effort of people and develop roles/expectations for people working on the team;

Identify and obtain required resources;

Insure proper approvals for business and technical solutions;

Resolve or escalate issues to Project Board and/or Steering Team as needed;

Communicate the impact on the Stakeholders;

Interfaces with other key MS projects impacting SAP R/3 project and ensure compatibility;

Host and work with RSG resources;

Meets monthly (or as issues arise) with Project Board to report project progress;

Meet with team be-weekly (or as issues arise) and prepare meeting notes;

Be trained on FI, CO, SD and MM modules.

Business Team Members:

Formalize business requirements of their organizations;

Together with PM and MS TMs develop compromise business solutions in case of conflicting business requirements;

Ensure the implementation of changes in business process is properly communicated to their organizations;

Coordinate business testing and Quality Assurance in their organizations;

Recommend resources from their organizations for each stage;

Escalate issues to Project Manager as needed;

Be trained on FI, CO, SD and MM modules.

MS Team Members:

By help of Business TMs map business processes into system in a way that ensures feasibility of technical realization;

Provide technical solutions;

Ensure compliance with global standards;

Initiate the development/approval of alternative business solution if the initial one is not technically feasible;

Escalate issues to Project Manager as needed;

Be trained on FI, CO, SD and MM modules.

Key Business Resources:

Present business requirements for their organization to the project;

Liaise and reconcile business requirements with Key Business Resources from other organizations;

Assist in the collective prioritization of business requirements;

Review the major deliverables of the project;

Communicate plans, progress, status, expectations, etc. for the project back to their organizations;

Inform PM about their unavailability.

Key MS Resources:

Will be involved in order to ensure smooth transition from Platinum to SAP and engaged in some specific tasks

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